Etech’s world-wide centers – Onshore, Nearshore, and Offshore, provide the abilities to customize the solution that greatest healthy all of your current needs. With Etech’s world outreach, Etech is usually available to guidance your buyers and provide steady Remarkable experiences.
a bunch of devoted leaders in the Get hold of Centre marketplace who are captivated with generating a amazing change for our
About us Etech delivers up coming-technology BPO options. a world minority-owned small business, Etech has made and trademarked how to turn your data into strategic insights. Leveraging the power of artificial additionally human intelligence Etech improves schooling and coaching to concentrate on essential behaviors making enhanced purchaser activities and shareholder worth. Etech launched in 2003 with only four hundred personnel and one Call center in Nacogdoches, Texas.
Etech is undoubtedly an omnichannel client engagement options provider for a number of the planet’s major and many highly regarded brand names. The knowledge Etech has attained throughout an array of small business verticals will allow us to repeatedly deliver Extraordinary, personalized client ordeals.
find out more daily life At Etech Etech thinks in Doing work challenging and playing difficult and strives to help make staff truly feel empowered and self-confident in The task These are doing.
At QEval, we’re devoted to helping Get hold of facilities enhance their efficiency as a result of distinct, actionable insights. Our effectiveness analytics experiences provide you with a comprehensive breakdown of agent things to do, shopper interactions, and operational bottlenecks, so you may make informed conclusions that bring about measurable read more advancements. With QEval, you don’t just get reviews—you will get the resources and proposals to act on them.
Etech’s innovative technology remedies and knowledgeable leaders realize your online business desires and realize the strategic insights your brand must travel outcomes.
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The mix of care, have faith in and Electricity brought towards the small business is what would make the tradition at Etech distinctive. Our CEO usually claims, “If we manage our people, the quantities will care for by themselves.”
boosting your Speak to center’s performance doesn’t must be complicated. With QEval College, you’ll obtain entry to necessary tools and instruction that offer accurate, measurable improvements in agent performance.
satisfy Malisha, a shining star on our Customer Service group! From tackling responsibilities to taking pleasure in fun workforce actions, Malisha is aware how to keep the balance in between perform and Perform. Her optimistic Mindset and crew spirit make her a joy to work with.
a bunch of devoted leaders while in the Call center industry that are enthusiastic about earning a exceptional distinction for our
Listed here are only a few critical options of what we provide: ✅ Detailed insights into agent efficiency by means of in depth analytics